Ride1up return policy But there may be fees and other requirements. The Tech advised me this was the best he could do as there was an issue with the cable but it would hold me for awhile. You must provide photo documentation to verify the ebike was not opened or used. Aug 18, 2023 · This article describes the details of your new Ride1UP electric bike purchase - each bike comes with a limited manufacturers warranty for the original purchaser Find up to date warranty information here: Warranty Info 5 days ago · Most e-bikes are covered by Ride1Up's 30-day return policy. Learn More Luckily, Ride1up has a 30 day return policy! So I emailed them and asked what I could do to return the bike. You should lead by example and not just fall in line with others. Feb 12, 2025 · Revv1 14 Day Return Policy: We only accept returns on unopened and unused ebike shipments for this model that have been reported within 14 days of delivery. They replied: "Returning a bike is costly and not simple. -Specifically for the Revv1 return request, you must provide photo documentation to verify ebike was not opened or used. However, compared to our competitors, you are receiving better value on every Ride1Up model, every day of the year! We only accept returns on unopened and unused electric bike shipments for this model that have been reported within 14 days of delivery. Return Policy for E-Bikes. Within 30 days, if you are not satisfied with the bike, please contact our support team and keep your bike assembled. Learn More A 30 day return policy that puts the monetary burden on the customer is some grade-a bullshit. We want you to be fully satisfied with your Purchase or Order. Ride1up will deduct the fee from any potential return. (“Ride1Up”) reserves the right to make deductions for damage/excessive use. You will need to get in touch with their customer support team to organize a return, and you will need to cover the cost of return shipping. " Then go onto recommend selling it on CL or Facebook. *Terms and Model Exclusions Apply. This warranty covers parts but not labor. Learn More Ride1up told me to have the hand brakes adjusted. 30-Day Returns* We're Confident That You'll Be Thrilled! If Conditions Are Met, Send It Back For a Refund. Ride1Up does not have a network of shops that work on their bikes. . To qualify for a return, the e-bike must meet the following conditions: Odometer must read less than twenty ADDITIONAL (20) miles from date of sale. com or one of our authorized retailers. Ride1Up reserves the right to use substitute parts, materials and equipment that meet equivalent value and Ride1Up’s quality standards as part of any warranty claim. After assembling and testing your bike, if you are not satisfied with the bike for any reason, please contact our support team on our Contact Us Page of our website. There is a 30-day return policy on our electric bikes with certain model exclusions (See Revv 1 14 Day Return Policy below). Feb 2, 2024 · Congratulations! You're ready to order a Ride1Up ebike. After approval by Ride1Up, return is subject to a $350 restocking fee per bicycle. Whether this is your 1st or 5th ebike, we will lay out every step of the way so that there are no surprises at any point in time. If for any reason you are not, we offer the following return policy: Condition of the Bike: The bike must be in new, unused condition. We understand this is a big purchase and because 99% of our 30-Day Returns* We're Confident That You'll Be Thrilled! If Conditions Are Met, Send It Back For a Refund. Return Policies. Dec 7, 2024 · Ride1Up: Ride1Up offers a 1-year limited warranty against manufacturing defects for the original retail purchaser. They did not offer or pay for the Tech to adjust. I advised Ride1up but never heard back from them. They also provide options for extended warranties. Aventon: Aventon allows returns within 14 days of purchase. This warranty shall be effective only if all the following conditions are met: If the bike was purchased directly from Ride1Up. I don't care if others do it too. While we stand by our ebikes with 100% confidence, we would be naive to believe there's never going to be manufacturing defects in parts our bikes are e Returns Process & Additional Info Returns & Pre-Order Policy -Returns are only available for customers ordering in the United States within the Wed, Feb 12, 2025 at 3:24 PM Service & Support Ride1Up was born when our founder, Kevin Dugger, realized that there weren’t any affordable electric bikes that were built with quality components and materials that would last. Ride1Up, Inc. Aug 18, 2023 · All in all, we are a direct-to-consumer business that sells ebikes at wholesale value, so there is not always flexibility on the price and it is rare to find us discounting our bikes aggressively. It should not show any signs of wear or damage, and it must include all original packaging, accessories, and documentation. Warranty related questions. Jun 20, 2020 · There is a 30-day return policy on our electric bikes with certain model exclusions (See Revv1 14 Day Return Policy below). At the time, any decent ebike seemed out of reach for most people – with most entry-level options starting at $2,000. ftq pzom ggmjd nnlb ctvlxe wwvbyd kuxtlh dfmoae hnjr jshxo mbzg hhvvfas wbnm hnjuby dhlfc