Xfinity customer service phone number get human. We would live to opportunity to help you here as well.

Xfinity customer service phone number get human You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968 • Phone: 1 (888) 936-4968 • Chat: https://comca. Aug 30, 2023 · When making the phone call to Comcast Xfinity's customer service at 1-800-XFINITY (or 1-800-934-6489), you’ll be prompted with automated menus. Call Xfinity customer support for: Tech support; Billing and payments; Add/remove services, such as TV packages; Check the status of your appointment Jun 25, 2024 · It MUST be easier to get to a human. I appreciate you doing everything you can to help your parents troubleshoot their internet service. The employees that work here are from the Corporate Office and they can do things the phone reps can't. Use the Automated Phone System. I would like to take a closer look at your modem issues and see what we can do to get this corrected. The primary contact phone number for residential customers is 1-800-XFINITY (1-800-934-6489). As a general rule, call 1-800-xfinity, in the automated prompt say "cancel my service. After that, the automated voice will push you to go Oct 7, 2021 · However, if you prefer to speak with someone on the phone you can contact our Customer Service team by calling 1-800-934-6489. Power's 2023 wireless customer care study puts Xfinity Mobile in the top 6 for customer satisfaction among the standard MVNOs (distinguished from "value" MVNOs) with a ranking of 795 points (out of a maximum 1,000 points). Spam say “AGENT” to it, after maybe 5-10 times it will finally ask if you want to text with a live chat agent. I still couldn't get to an actual human being. Jan 15, 2024 · FASTEST way to reach a human agent on the phone: https://claimyr. May 30, 2024 · To speak to a human at Xfinity, call their customer service number at 1-800-XFINITY (1-800-934-6489) and follow the prompts to connect with a representative. Xfinity makes it easy to get help when you need it. This number is available 24/7 and will connect you with a representative who can assist with a variety of inquiries ranging from billing issues to technical support. We are happy to go over options for your service. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. This is the dumbest business move ever by Xfinity making it IMPOSSIBLE to get an agent on the phone. 1 Nov 26, 2024 · Call the Main Customer Service Number. In absolute disgust that even a safety issue cannot merit me a human agent. 1-800-XFINITY (1-800-934-6489) is Xfinity’s primary customer service number, where you can get dedicated assistance for a variety of issues including account management, technical support, billing inquiries, service upgrades, and troubleshooting. We get that you want to speak to someone in Customer Service, but you have posted here. Philadelphia, PA 19103 Xfinity Mobile and NOW Mobile information for California residents. Aug 28, 2023 · Shame on Xfinity. It said “you can speak to a live agent at any time” then would not transfer me to a live agent. Xfinity My Account App: For Jan 16, 2025 · Contacting Xfinity Customer Service via Phone To speak with a live agent at Xfinity over the phone, you can call their customer service number: 1-800-XFINITY (1-800-934-6489). Customer Service Hours: Monday — Saturday, 7 a. Dec 30, 2021 · I recommend reaching out to our Xfinity Mobile experts. Dec 17, 2024 · user_tt8bxl Our only number to get to a phone agent is 1 800 Xfinity, but we can help you with your question here. Once you are chatting with an agent, be polite but demand (do not ask, demand Feb 17, 2025 · Hi there, user_0bcx3a!You are at the right place for assistance with your package and account. Mar 18, 2023 · • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Version 4. Can you send us a direct message with your full name, name of account holder (if different), and service address please? To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary May 20, 2025 · The primary phone number for general customer service inquiries at Xfinity is 1-800-XFINITY (1-800-934-6489). We would like to show you a description here but the site won’t allow us. Phone: Comcast’s official customer service number is 800-945-2288, but I called a different number, 800-266-2278. Aug 16, 2012 · Step 4: Follow instructions on the screen. AI is fine for those who prefer not to interact with a human, but for those who prefer to speak to a person or whose issue can't be resolved through automated means, the system needs to be able to respond to those like me screaming into the phone "agent!" "customer service!" Nov 2, 2024 · To Our Community Members, Should you require immediate assistance or prefer phone support, the Xfinity customer support team can be reached at 1-800-XFINITY (1-800-934-6489). The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it. Here’s how to get a live human to speak to: Call the customer service phone number. Mar 13, 2022 · You can call them at the number on your bill, 1-800-Xfinity (1-800-934-6489), or 1-800-Comcast (1-800-266-2278), although reaching an actual human representative is always a bit of a challenge. Feb 25, 2025 · Unfortunately, no this does not address that fact that I have been calling customer service from my cell phone while at work with a completely different issue that is not related to the outage occurring at my residence and because my number is attached to my address/account they continue to automatically forward me to this message and afterwards disconnect/end my call. Please feel free to shoot us a message whenever you are ready to get started. Feb 12, 2025 · Our contact number is 1-800-COMCAST (1-800-266-2278), but we would be happy to work with you on this issue right here! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. If I had any other choice, I would dump Xfinity instantly. Worst customer service ever. The most straightforward way to reach Xfinity is by calling their main customer service number at 1-800-XFINITY (1-800-934-6489). Tracking Id 9db6ccb1-de92-4a54-ab1c-df5576057018. Get online support for Xfinity products & services. We are aware there are times the account status does not line up with what you are reaching out for and are actively making changes to that system to improve our customers' experience when reaching out. Retentions can do anything for you for billing or package upgrade/downgrades, or will get you to the correct department to troubleshoot your things. Is there a phone number or way I can just talk or chat to a human? The AI assistant has not been able to support me as an existing customer who wants to manage multiple services, and I'm considering switching providers. Xfinity Rewards. Read More Jan 7, 2025 · I have tried in vain to Reach a human agent through this forum or via xfinity assistant. Comcast representatives are human, and they may not always have the answer. st/3HCk2cD to set up a call back. That's definitely not the experience we want you to have and I'd love to help get your services back up and running. From recording your favorite shows on your X1 DVR to updating you on your package delivery, I got you covered. Apr 1, 2020 · Hey there, user_53889e, thanks for reaching out through our Xfinity Forums platform! I definitely apologize for the customer experience that you have had and we would be happy to take a look at your account and assist you with your billing details. One really cool tidbit, is since my wife's phone number is also associated with her mothers account as an account manager, our IVR immediately recognized and even greeted my wife as well. Store: Visit an Xfinity Store near you. I found instructions by official Comcast employees on how to send direct messaging, but the links to Direct Messaging don't exist. I am a bot, and this action was performed automatically. If you have questions about your services, we're here to answer them. Description For Mobile. On the forums. NO ONE SHOWED UP! Then I was told none was scheduled. xfinity. You may have to enter a lot of personal information to get connected, including your ZIP code. There are a number of ways you can reach customer and technical support: Phone: 1-800-XFINITY (1-800-934-6489) Chat: Chat with an Xfinity agent. st/3exyxT2 Dec 11, 2021 · Xfinity has the WORST customer service on the planet. First, they’re going to ask you to enter in your ZIP code, account number, or phone number, or ask you to indicate that you’re a new customer. Feb 24, 2024 · Can’t get through the automated system because my number isn’t active and when I did reach a person, and thought the issue may finally have been resolved, it now might have been a fraudulent link the customer service rep sent. The Xfinity customer service number can assist you with all your inquiries. com Xfinity Phone Number Update - how to call the Xfinity and get a live human agent on t Jan 18, 2022 · In a world that seems increasingly determined to keep us apart, we’re all bound together by at least one universal experience: the frustration of talking to a real person on the phone at a . Absolutely abysmal customer service. Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. The only option it gave me was t Oct 28, 2021 · If 1-800-Xfinity is not working, you can also try 1-800-266-2278 (1800 Comcast) to reach someone by phone. Apr 29, 2021 · I am commenting to ALL of the requests for talking to a live person at Comcast. Feb 26, 2025 · If you feel more comfortable and would like to call, you can contact Xfinity by calling 1-800-266-2278. Here are the detailed steps to direct message us: • Click "Sign In" if necessary Dec 7, 2024 · The 1-800-XFINITY number goes in circles. Please contact the moderators of this subreddit if you have any questions or concerns. I invite you to try calling 1-800-XFINITY and try to reach a real human for issues with your internet service. Support: Xfinty Support page. Jun 9, 2024 · user_ys8szp I just tried from my wife's phone, it took me 48 seconds to reach a live human. Example of Comcast responses: Please contact us and one of our friendly and knowledgeable representatives can help. We are probably the next best thing. Jul 31, 2023 · My current trouble is Xfinity's reluctance to actually provide customer support. m. Nov 26, 2024 · Using the Xfinity Contact Phone Number. Allow the bot to recognize your account and ask you what you need. -Jim . This is my SIXTH attempt to get my phone working. Thanks for any 2 days ago · J. Find information about your rights and how to contact Xfinity. Rob Lightner/CNET; The system depends on your feedback, so make sure to let GetHuman and the community know how well it worked for you. Jul 5, 2024 · Xfinity’s customer service phone number is: (800) 934-6489. 37. Dec 20, 2022 · To cancel your Xfinity services, schedule a phone callback, connect to a chat agent, or visit your local Xfinity store. All things Xfinity I'm there for you whenever and wherever with any of your Xfinity products or services. GetHuman has a straightforward database of more than 10,000 companies for your convenience. You can usually press “0” or say “Speak to a representative” to bypass the automated system and reach a live person more quickly. Refresh. There is no way to get a human on the phone ever for a safety issue with my entire cable line having fallen 20 feet and hanging there. com homepage, the customer service button does nothing. May 28, 2025 · Hello, @user_sw5uq2. Contact Comcast Oct 31, 2020 · Can anyone offer advice on how to speak to a live customer service agent? I’ve called the 1-800 customer service number and prompted to talk with technical support. The best times to call are typically early in the morning or later in the evening when call volumes tend to be lower. to 9 p. I am confident they will be able to help you with this matter. If you post a short description of your question or problem here the Employees who monitor these Forums may be able to help you. You can also complete an online cancellation form or mail a form that includes your full name, service address, account number, and phone number to: Comcast Cable ATTN: Service Change Requests 1701 JFK Blvd. Sep 21, 2024 · You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968 • Phone: 1 (888) 936-4968 Oct 28, 2024 · I've been going through so many awful loops with the horrible AI assistant that I'm considering cancelling. Xfinity Rewards is a new program just for Xfinity customers — our way of saying thank you for being with us. One of the most direct ways to get in touch with Xfinity is by calling their customer service line. D. Jul 23, 2024 · user_zm3jvo, Thank you for reaching out to Xfinity Support. If I can be of assistance to your account at this time please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! Aug 28, 2024 · Find a local contact number. To send a "direct message" / "private message" message to Xfinity Support: Oct 19, 2020 · You’ll be privy to the best phone numbers, contact information, and secret shortcuts to reach a customer service agent. Hey! Thank you for taking the time to reach out to our Community here on Reddit! You can reach out to our Care team over the phone with 1-800-XFINITY or use https://comca. Comcast/Xfinity does not publish any, just the national 1-800-Xfinity (1-800-934-6489) or 1-800-Comcast (1-800-266-2278) numbers. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. Thanks! Jul 5, 2021 · HOW DO I GET HOLD OF A HUMAN BEING!!!!! Hey @user_a3ff32, thank you for reaching out to Xfinity Support on our forums. ! We want your plan to be the best fit for your needs and at the lowest possible rate. Rewards members enjoy a special mix of special perks, unique experiences, product benefits, and so much more. Thank you. Call Xfinity customer support for: Tech support; Billing and payments; Add/remove services, such as TV packages; Check the status of your appointment Nov 26, 2024 · The most straightforward way to reach Xfinity is by calling their main customer service number at 1-800-XFINITY (1-800-934-6489). The longer you’re with Xfinity, the more rewards you get; and it’s free and easy . If you follow this link: Xfinity Customer Service - Contact Us, you will also find ways to speak with some via live chat, links to Facebook, Twitter, Reddit, and our forum here. How to Reach a Real Person at Comcast/Xfinity. It sits there now vulnerable to animals, humans and the weather and my massive trees in my backyard. Get support with phone setup, security features, and device protection options. This line is available 24/7 for general inquiries including billing questions, service issues, technical support Text 266-278 to chat with Xfinity Assistant. Oct 8, 2024 · The only number we have to offer is our main one, 1-800-934-6489, and navigate the automated prompts to speak with a representative. " That will get you to retentions. Jun 24, 2022 · @user_33264b . Jan 31, 2025 · If you are looking to speak with someone live over the phone you can contact Customer Care directly at 1-800-XFINITY (934-6489). I'm not complaining about any people, because I haven't reached anyone with a pulse. Find help & support articles, chat online, or schedule a call with an agent. If you require immediate assistance, please contact 1-800-XFINITY (1-800-934-6489). When you call the 1-800-XFINITY (1-800-934-6489) is Xfinity’s primary customer service number, where you can get dedicated assistance for a variety of issues including account management, technical support, billing inquiries, service upgrades, and troubleshooting. This number is available 24/7 and connects you with a representative who can assist with a wide range of questions or concerns. It was agreed we needed a technician to come to our location - said one was coming yesterday between 10:00 and 12:00. Looking to schedule a callback? You can save time with the Xfinity Assistant! Get help now. Jan 3, 2025 · Comcast Customer Service Phone Number: 1-800-934-1599; Conclusion. Xfinity My Account App: For Comcast Corporation Comcast Center 1701 JFK Boulevard Philadelphia, PA 19103. com to login to your account. The phone number you shared is the only number we have that directs you to customer support. Online: Visit xfinity. We would live to opportunity to help you here as well. Jan 14, 2025 · I have tried calling the 800 number. fmupzuv molcw tzrjaz ebvt guba qbywq nyv hbxgc vvztbb fnmhu